Quick Reference
Defense mechanisms are psychological processes that help people cope with stress, anxiety, or difficult emotions.
| Mechanism | Description | Example |
|---|---|---|
| Denial | Difficulty acknowledging a distressing reality | Resident insists a serious diagnosis must be mistaken |
| Projection | Attributing one’s own uncomfortable feelings to someone else | Resident feeling angry accuses others of being hostile |
| Repression | Unconsciously keeping distressing thoughts or memories out of awareness | Person has limited conscious recall of distressing experiences |
Important Considerations
- Defense mechanisms may occur during illness, grief, or major life changes.
- Avoid labeling or confronting residents based on assumed psychological motives.
- Respond with empathy, patience, and active listening.
- Report concerning behavior changes or emotional distress.
Related
Sources
- CNA Module 3 — Interpersonal Skills
Flashcards
What is a psychological defense mechanism?01-foundations / reference-guidelines
Answer
An often unconscious strategy for coping with anxiety or distress.