Quick Reference
Professionalism means providing reliable, respectful, ethical, and safe care while maintaining appropriate boundaries.
Core Responsibilities
| Quality | What It Looks Like |
|---|---|
| Dependability | Following through on assigned responsibilities |
| Promptness | Arriving on time and responding to resident needs |
| Compassion | Treating residents with kindness and empathy |
| Communication | Sharing accurate information and listening actively |
| Adaptability | Responding professionally to changing situations |
| Accountability | Reporting errors, concerns, and incomplete tasks |
| Personal Hygiene | Maintaining cleanliness and infection-control practices |
| Integrity | Being honest and documenting accurately |
Ethical Principles
- Autonomy: Respect the resident’s choices.
- Beneficence: Act to promote the resident’s well-being.
- Nonmaleficence: Avoid causing harm.
- Justice: Provide fair and unbiased care.
- Confidentiality: Protect personal and health information.
Professional Boundaries
- Maintain appropriate caregiver-resident relationships.
- Protect confidentiality and privacy.
- Do not accept inappropriate gifts or financial arrangements.
- Avoid discussing residents outside authorized care settings.
- Communicate respectfully with residents, families, and coworkers.
Important Considerations
- Report mistakes and safety concerns honestly.
- Do not perform unauthorized tasks.
- Complete documentation accurately and promptly.
- Respect cultural, religious, and individual differences.
- Follow professional standards even during stressful situations.
Related
- Patient Rights
- Employee Rights
- Chain of Command & Delegation
- Therapeutic Communication
- Culturally Responsive Care
Sources
- CNA Module 1 — Professionalism and Ethics
Flashcards
Why maintain confidentiality?03-application / reference-guidelines
Answer
To protect resident privacy and trust.